Section 1 Who We Are

SellYourHome.org (“we,” “us,” or “our”) is a real estate solutions company that helps homeowners sell their properties quickly, fairly, and without the hassle of traditional real estate listings. We operate this website located at www.SellYourHome.org (the “Site”) and provide home-buying services throughout the United States. For the purposes of this Privacy Policy, SellYourHome.org is the data controller responsible for your personal information.

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Section 2 Information We Collect

We collect several types of information in connection with the operation of our Site and services. This includes information you provide directly to us, information collected automatically, and information from third parties.

Information You Provide Directly

When you submit a home sale inquiry, request a cash offer, fill out a contact form, or otherwise interact with us, we may collect:

• Full name
• Home address and property address
• Email address
• Phone number
• Property details (bedrooms, bathrooms, square footage, condition, etc.)
• Financial information related to your property (mortgage balance, asking price, liens)
• The reason for selling (e.g., relocation, financial hardship, foreclosure, divorce)
• Any other information you voluntarily provide in free-text fields or communications

Information Collected Automatically

When you visit our Site, we and our third-party service providers may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation paths
• Referring URL (the page that brought you to our Site)
• Device identifiers and mobile device type
• Date and time of your visit

Information from Third Parties

We may receive information about you from third-party sources, including:

• Public property records and real estate databases
• Lead generation partners who refer prospective sellers to us
• Marketing and analytics platforms
• Social media platforms, if you interact with us through those channels

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Section 3 How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Description
Provide Our Services	To evaluate your property, prepare and deliver a cash offer, and facilitate the home sale process.
Communicate With You	To respond to your inquiries, schedule property assessments, follow up on offers, and send transaction-related communications.
Improve Our Site	To analyze usage patterns, troubleshoot technical issues, and improve the overall experience of our website and services.
Marketing	To send you information about our services, industry updates, and relevant offers — only where you have provided consent or where permitted by law. You may opt out at any time.
Legal Compliance	To comply with applicable laws, regulations, and legal processes, including real estate transaction requirements.
Fraud Prevention	To detect, investigate, and prevent fraudulent transactions or other illegal activities.
Business Operations	For internal purposes such as record-keeping, accounting, auditing, and risk management.

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Section 4 How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party vendors who assist us in operating our business. These may include title companies, escrow services, real estate attorneys, website hosting providers, CRM platforms, email service providers, and marketing analytics tools. These service providers are contractually required to handle your information securely and only for the purposes we specify.

Business Partners and Referral Networks

In some cases, if we are unable to purchase your home directly, we may refer your information to vetted real estate investors, agents, or partners who may be able to assist you. We will inform you of this possibility before sharing your information in this context.

Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your information may be transferred to the successor entity. We will notify you of any such change and the applicable privacy protections that will continue to apply.

With Your Consent

We may share your information with other parties when you have given us explicit consent to do so.

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Section 5 Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. A cookie is a small text file placed on your device by a website. Here is how we use them:

Cookie Type	Purpose	Can Be Disabled?
Essential Cookies	Required for the Site to function properly (e.g., form submissions, session management).	No — necessary for basic functionality
Analytics Cookies	Help us understand how visitors interact with our Site (e.g., Google Analytics). Data is aggregated and anonymized.	Yes — via browser settings or opt-out tools
Marketing Cookies	Used to deliver relevant advertisements and track campaign performance (e.g., Google Ads, Facebook Pixel).	Yes — via cookie preferences or ad opt-out tools
Preference Cookies	Remember your settings and preferences to personalize your experience.	Yes — via browser settings

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. For more information about opting out of analytics tracking, visit tools.google.com/dlpage/gaoptout.

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Section 6 Third-Party Links and Services

Our Site may contain links to third-party websites, services, or resources that are not owned or controlled by SellYourHome.org. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit. We may use the following third-party tools on our Site, each of which has its own privacy policy:

• Google Analytics — website traffic analysis (policies.google.com/privacy)
• Google Ads / Google Tag Manager — advertising and conversion tracking
• Facebook Pixel — advertising performance and audience targeting
• HubSpot / CRM tools — lead management and follow-up communications

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Section 7 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Prospective seller inquiries that do not result in a transaction are typically retained for up to 24 months for follow-up and business analysis purposes.
• Completed transaction records (closed home sales) are retained for a minimum of 7 years to comply with applicable real estate, tax, and financial record-keeping laws.
• Marketing communications data is retained until you opt out or withdraw consent, at which point we remove your information from active marketing lists promptly.
• Website analytics data is generally retained for up to 26 months, consistent with Google Analytics default settings.

When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.

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Section 8 How We Protect Your Information

We take the security of your personal information seriously and implement a variety of technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our website
• Secure, access-controlled servers and data storage systems
• Limited access to personal data on a need-to-know basis among our team and service providers
• Regular security reviews and system updates
• Employee training on data privacy and security best practices

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Section 9 Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

• Access — Request a copy of the personal information we hold about you.
• Correction — Ask us to correct any inaccurate or incomplete information.
• Deletion — Request that we delete your personal information, subject to certain legal exceptions (e.g., records required for completed real estate transactions).
• Opt-Out of Marketing — Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Data Portability — Request a machine-readable copy of your data in certain circumstances.
• Restriction of Processing — Ask us to limit how we use your information in certain situations.
• Withdraw Consent — Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the information in Section 13. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

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Section 10 Children’s Privacy

Our Site and services are intended for adults (18 years of age and older) and are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information from our records. If you believe we have collected information from a child, please contact us immediately at the address provided in Section 13.

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Section 11 California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. In addition to the rights outlined in Section 9, California residents have the right to:

• Know what categories of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties we share it with.
• Opt-Out of the Sale of Personal Information — As noted throughout this policy, we do not sell personal information. However, if our practices change, California residents will have the right to opt out.
• Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge different prices, or provide a lower quality of service because you exercised your privacy rights.

California residents may submit CCPA requests by emailing us at privacy@sellyourhome.org or by calling us at the phone number listed on our website. We will respond to verified requests within 45 days, with a possible 45-day extension when reasonably necessary. Categories of Personal Information Collected (CCPA Disclosure):

Category	Examples	Collected?
Identifiers	Name, email, phone, IP address	Yes
Personal Records	Property address, mortgage info	Yes
Commercial Information	Property details, transaction history	Yes
Internet Activity	Browsing behavior on our Site	Yes
Geolocation Data	Approximate location via IP	Yes
Sensitive Personal Information	Financial hardship details (only if voluntarily disclosed)	Only if provided
Biometric Data	N/A	No
Health / Medical Information	N/A	No

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Section 12 Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or by a prominent notice on our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site following the posting of changes constitutes your acceptance of the updated policy.

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Section 13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using any of the following methods:

This Privacy Policy was last reviewed and updated in May 2026. SellYourHome.org recommends consulting with a licensed attorney to ensure your privacy policy meets all applicable legal requirements for your specific business operations and jurisdictions served.